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How it works
A TapStellar plate is the hardware and the software working together — the tap that gets the review, and the dashboard that handles the reply. Here’s the whole loop.
They hold their phone near the plate on your counter, table, or till. No app, no typing, no QR-hunting — it just works, on iOS and Android.
Average tap-to-page time: under a second.
The plate opens your Google review form instantly, while the experience is still fresh. Happy customers leave a review in the moment, not three days later when they've forgotten.
You can re-point the plate anywhere, any time.
Every new review syncs to your free dashboard within 15 minutes. Claude drafts an on-brand reply; you read it, tweak if you like, and post in one tap.
Urgent 1–2★ reviews get flagged so you respond fast.
The clever part isn’t the tap — it’s everything we removed around it. No friction for your customer, no admin for you.
NFC fires on a tap for modern phones; a printed QR covers everything else. No customer is ever left out.
Nothing for you or your customer to download. The plate links straight to the web — frictionless by design.
Running a promotion or moved location? Change where every plate sends people from your phone — the hardware never changes.
“Came in for a cracked screen and they sorted it the same day. James was brilliant — couldn’t recommend more.”
AI-drafted reply
AI reply, drafted
“
You approve and post in one tap — or edit first. Nothing goes live without you.
From checkout to your first AI-drafted reply — three small steps, no technician.
Pick a finish, check out, and add your Google review link at the same time — so your first plate works the moment it arrives.
Tap your new plate once. It claims itself to your free account — no technician, no setup call.
Reviews flow in, AI drafts your replies, and your tap analytics start filling out. You stay in control of every post.
Not all plates are equal
Most NFC plates are a sticker with a fixed link. TapStellar is the plate plus the software that turns taps into a reputation.
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Your reviews live on Google. Payments run on Stripe. AI replies come from Claude. Every name here is one you already know.
Taps go straight to your Google Business Profile. We never touch the star rating.
Checkout runs on Stripe — encrypted and PCI-compliant. We never see your card.
Replies are written by Claude, but nothing posts until you press send.